Management Packages

An online market for This section describes our management packages as what we support under each management level.

Self-Managed

A self-managed service is completely managed by client. WIPL’s support will be limited.

Standard Managed

WIPL will offer basic support and management on all our Standard Managed Services.

Premium Managed

Focus on your own business and let WIPL manage your services. WIPL’s fully managed service package includes all necessary aspects of support required by any client.

HandsOn Services

Pay for common services administrative tasks that can be time consuming or require a special area of expertise while maintaining overall control of your services.

Managed Services

Self Managed

A self-managed service is completely managed by client. WIPL’s support will be limited to the following:

  • Purchase or renewal of services
  • Explaining the features and  benefits of WIPL’s services
  • Resetting the root password
  • Provisioning your services in minutes
  • Troubleshooting network performance and uptime
  • Fully managed hardware
  • Accessing your services via root/administrative access
  • Providing you the steps to migrate your hosting

Standard Managed Services

WIPL will offer basic support and management on all our Standard Managed Services, which includes and is not limited to :

  • Purchase or renewal of services
  • Explaining the control panel features & reboot functions WIPL’s  services
  • Resetting the root password
  • Troubleshooting network performance and uptime
  • Fully managed hardware (Component)
  • Accessing your services via root/administrative access
  • Providing you the steps to migrate your hosting
  • Installing your WIPL SSL certificate on qualified WIPL products
  • Updating and patching core operating system
  • Backing up content and data on services

Premium Managed Services

Focus on your own business and let WIPL manage your services. WIPL’s fully managed service package includes all necessary aspects of support required by any client :

  • Purchase or renewal of services
  • Explaining the features and  benefits of WIPL’s services
  • Resetting the root password
  • Provisioning your services in minutes
  • Troubleshooting network performance and uptime
  • Fully managed hardware
  • Accessing your services via root/administrative access
  • Providing you the steps to migrate your hosting
  • Installing your WIPL SSL certificate on qualified WIPL products
  • Updating and patching core operating system
  • Backing up content and data on services
  • Setting up your services
  • Providing dedicated sales and support line 24x7x365
  • DNS Setup
  • Domain Setup
  • Content Migrations
  • Advanced Performance Analysis
  • Apache Tuning
  • MySQL Tuning
  • Security Scan & Audit (SSA)
  • Intrusion Prevention
  • Custom Firewall Rules (IPtables only)
  • Application or Software Installs
  • Database Management
  • Malware & Blacklist Removal
  • PHP Version Upgrade
  • PHP Module Installation

HandsOn Services

  • Providing dedicated sales and support line 24x7x365
  • DNS Setup
  • Domain Setup
  • Content Migrations
  • Advanced Performance Analysis
  • Apache Tuning
  • MySQL Tuning
  • Security Scan & Audit (SSA)
  • Intrusion Prevention
  • Custom Firewall Rules (iptables only)
  • Application or Software Installs
  • Database Management
  • Malware & Blacklist Removal
  • PHP Version Upgrade
  • PHP Module Installation

Sign Up As a Seller of Alibaba Cloud Marketplace

Join as a technology partner and grow your business together with Alibaba Cloud

Get Started